VÅR OPPMERKSOMHET ER KONKURRANSEUTSATT!

En situasjon som ikke bare henspeiler på det nylig avholdte verdensmesterskapet i sjakk.

Tony Schwartz er en meget benyttet konsulent og rådgiver for store internasjonale selskaper. Han arbeider med å utvikle vår forståelse for forholdet til eget energibruk. Dette vil  bidra til at vi bedre vil kunne oppfylle kravene til oss selv i både arbeid og fritid.

Daniel Goleman, forfatter og filosof, har nylig kommet ut med boken: Focus: The hidden driver of excellence.

Det er umulig ikke å bli engasjert når disse to erfarne og innsiktsfulle personene setter seg ned og deler av sin kunnskap med oss på områder som konsentrasjonsevne, tilstedeværelse og hjernetrim.

Vårt oppmerksomhetssenter i hjernen er i den senere tid blitt gjenstand for betydelig hjerneforskning. Årsaken til dette er den teknologiske utvikling av produkter og tjenester som har som formål å få eller ta (stjele) vår oppmerksomhet.

Hjernen er en muskel og den må og kan trenes. Barn som vokser opp i dag er gjenstand for flere distraksjoner enn noen gang. Og disse distraksjoner skaper en avhengighet. F.eks. hvis mobilen må på verksted, internett går ned eller vi opplever andre former for «isolasjon», slår det oss hvor avhengige vi er blitt av disse hjelpemidlene. Før i tiden var konsentrasjon en selvfølge. I dag må vi trene oss opp til å oppnå konsentrasjon.

På vår egen “hjemmefront” omtalte Aftenposten denne uken det åpne kontorlandskap i forbindelse med innflyttingen i Gjensidiges nye hovedkontor i Oslo.  Og kommentarene fra leserne lot ikke vente på seg.

Og med kontorlokaler med mye støy og hyppige avbrytelser fordyper vi oss i å besvare e-post og andre mindre krevende oppgaver inntil lokalene er mer eller mindre tomme for støy og avbrytelser. Men da er også vårt energinivå på sitt laveste og vi utsetter krevende oppgaver til i morgen.  Ikke rart ting tar tid……

Du kan se og høre hele intervjuet her: Se hele intervjuet

Tilbake til hjemmesiden: pep.no             Johan Chr. Holst, Redaktør

 

Halvtidsteoremet – fortsatt en problemstilling?

Jeg kom over begrepet “halvtidsteoremet” i et annonsebilag fra Projectplace for en tid tilbake.  I artikkelen heter det at ” Et menneske som er satt til en oppgave er alltid mindre effektiv i arbeidsøktens første halvdel“. Mine erfaringer tilsier at dette langt på vei er riktig.

Ved oppstart av en oppgave har vi jo som regel romslig tid til gjennomføringen, med mindre det er en brannsituasjon, og i så tilfelle slipper vi selvsagt alt vi har i hendene. Og fordi vi har så mange andre oppgaver som for lengst har begynt å haste, legger vi den nye oppgaven “på vent”. Så på det tidspunktet vi går ordentlig i gang med oppgaven avdekker vi alle uklarheter, komplikasjoner, relasjoner og faglige utfordringer som forårsaker at tidspresset øker og snarveier velges. Kvaliteten på resultatet blir oftere dårlig og tidsfrister opprinnelig avtalt oversittes.

E24 har satt teoremet inn i et forklarende perspektiv av unnskyldninger og “hvite” løgner. For å gjøre våre lesere bedre i stand til å forstå situasjoner som oppstår som følge av  teoremet, er dette interessant lesning. Og her er  Halvtidsteoremet

“Motgiften” må være bedre ferdigheter i å planlegge arbeidsoppgavene, legge disse planene inn i et kalendersystem og beholde oversikten over fremdrift i oppgaven, bl.a. ved hjelp av milepeler, sjekklister og handlingsplaner.

Lykke til!

Tilbake til hjemmesiden: pep.no             Johan Chr. Holst

Avbrudd i arbeidet: Løsninger

Vi ser hva avbrudd fører til av frustrasjoner og stress hos de menneskene vi trener i PEP ®-programmet , og at nesten alle, uten unntak , har et problem med det.

1. Det er flere måter du kan takle dette på: Du kan forbedre ditt rykte på jobb ved å :

- I det øyeblikket du hører eller husker noe som må gjøres, noter det ned! Psykologer sier at vårt korttidsminne varer ikke lenger enn 20 sekunder. Videre vet vi at de fleste av oss ikke kan huske mer enn 7-8 elementer på en gang, så det beste alternativet er å skrive ned alt som bør gjøres i det øyeblikket du tenker eller hører om det.

- Etabler deg med en grunnleggende planleggingsprosess. En liste over ting som skal gjøres er ikke nok. Du må også bestemme NÅR det skal gjøres. Noter tidsfrister i kalenderen med påminnelser om den valgte Startdato og ikke din Forfallsdato. “Blokker” av tid for de viktigste aktiviteter skal alltid være reservert i kalenderen. En gang i uken skal du vurdere hva som må gjøres i neste uke og planlegge tid til det. Gjør dette og jeg garanterer at du vil ha mindre avbrudd.

2 . Unngå å jobbe med “flere ting på en gang”: – Slå av e-postvarsling og ikke ta ny e-post mer enn 2-3 ganger om dagen.

Effektivitetstips:

* Begynn alltid dagen med en planlagt oppgave av høy verdi. Ikke start med din egen epost.

*Det er tider når du ikke kan og ikke bør svare telefonen. Det er praktisk når den som ringer får informasjon av din mobilsvar når du er tilgjengelig.

* Når du er den som ringer og blir konfrontert med en talepost bør du legge igjen følgende informasjon: navn, emne og når du er tilgjengelig for en retursamtale og til hvilket nummer det skal ringes hvis det er forskjellig fra det du ringer fra.

3 . Skap en kultur med respekt for hverandre: – Hvis du ønsker å påvirke eller endre miljøet må du alltid begynne med deg selv. Forutsatt en proaktiv tenkemåte kan du da bestemme deg for å utvide din egen sirkel av innflytelse til å gjelde arbeidsmiljøet, inkludert de du jobber med. Du gjør dette ved å respektere dine kollegaers rett til uforstyrret arbeid. – For folk som du rutinemessig trenger å samhandle med, sett av tid i kalenderen, såkalt “batching” som betyr å jobbe med likeartete oppgaver i sammenheng.

4 . En arbeidsplass uten avbrudd: – Å kunne jobbe i et miljø der du kan konsentrere deg og gjøre fremskritt med viktige oppgaver  er avgjørende. De fleste kontormiljøer er ikke utformet for å bidra til dette. Dessverre! Forslag:

- Arbeid en dag i uken hjemmefra er vanligvis en god løsning, selvfølgelig er dette avhengig av ditt hjemmemiljø.

- Stillerom for konsentrasjon fungerer godt så lenge det det er ment for respekteres av andre, noe som betyr at når du bruker det skal ingen komme og banke på døren for å stille et spørsmål.

- Hvis du blir lett distrahert skal du arrangere arbeidsplassen din slik at du ikke ser dører eller ut av vinduer.

5 . Ingen plass til deg uten unødvendige avbrudd: Hvis du ikke kan jobbe hjemmefra, eller det ikke er stillerom der du kan arbeide. Eller er din arbeidsplass i et åpent kontorlandskap hvor folk kommer og går hele tiden, og hvor du hører kolleger snakke i telefonen og du blir lett distrahert. Det er umulig å konsentrere seg, og det er virkelig frustrerende.

En løsning kan være å skaffe deg iPod eller en mp3-spiller sammen med noen støyreduserende hodetelefoner. Laste ned noe passende musikk (spa-musikk er bra) eller klassisk musikk, eller hvis du ikke liker klassisk musikk, velg annen musikk, uten tekster og med 60 slag i minuttet, og du er i business . Det vil ta noen minutter for deg å nå Alpha tilstanden i kropp og hode, en sinnstilstand hvor du kan fokusere, assimilere og arbeide med informasjon enkelt og effektivt. Du bør bruker dette i perioder utover dagen, ikke hele dagen gjennom. – Jeg vet at dette virker. Jeg bruker rutinemessig denne teknikken selv, og jeg skrev denne bloggen i akkurat et slikt et travelt miljø som jeg beskriver ovenfor!

Eric Magnusson PEPworldwide – Europe
Johan Chr. Holst, PEPworldwide Norway, Redaktør.

Tilbake til hjemmesiden: pep.no

Problem: Interruptions

One of the most common frustrations voiced by the participants in our PEP® Program are the continuous interruptions in their working environment making it difficult for them to concentrate.

Not all interruptions are bad. A client calling to place an order is a desirable interrupt and a social interaction with a colleague after you have been looking at the computer screen for the past couple of hours is often welcome.

This Blog is about those interruptions we would rather not have. The most common sources are:

  1. Colleagues with a question
  2. The telephone
  3. Ambient noise
  4. The “beep’ announcing that an email has arrived

There can also be a separate category of interruptions stemming from the reputation you have created in relation to those you work with. There are colleagues to whom you can send a request or delegate an action and it disappears into a black hole never to be seen or heard of again and there are colleagues who you trust will do what you have asked them to do correctly and on time without further follow up. Poor work organization and poor planning are a major cause of interruptions resulting in frustration and stress.

From our PEP® Efficiency Survey database where our PEP® Program participants give their input, we have been able to conclude that interruptions have a remarkable impact on our stress level. Through the cross tabulation of the input from several thousand PEP® Program participants we can actually measure how much stress is caused by a specific amount of interruptions.

In 1924 the EEG apparatus was invented and used by Scientists to measure brainwaves. They have defined four levels of brainwaves with specific characteristics:

  1. BETA: these are our most powerful brainwaves active in reasoning, discussions and activities in the outside world.
  2. ALPHA: this is a pleasant and relaxed state ideal for learning, absorbing and understanding information. You have a high level of concentration and focus. This can also be described as being in your FLOW.
  3. THETA: a state of deep relaxation between waking and sleeping.
  4. DELTA: a state of sleep and unconsciousness.

We are interested in the state of ALPHA. This is where you are mentally most productive.

Now here you are at your desk, in your FLOW, working on that very important report that has got to be finished today, when Peter walks up to your desk and asks “have you got 2 minutes?” It’s never 2 minutes and when Peter leaves half an hour later you pick up that report again and look at it.

How many minutes are needed until your concentration and focus have returned? Most people will say 3 or 4 minutes and yes, you have once again started reading it but you are not yet in your ALPHA state, not in your FLOW.

It will take you 15 to 20 minutes to get back to that state of concentration!

But in today’s normal working environment we can expect to be interrupted every 3.5 to 7 minutes the whole day through. So how can we ever get any productive work done?

See our Blog next week for the solution.

Eric Magnusson PEPworldwide

Johan Chr. Holst, PEPworldwide Norway, Redaktør.

Tilbake til hjemmesiden: pep.no

«Vi lever i et ulykkelig ekteskap med internett»

Hvor mange andre enn Agnes Ravatn, journalist i Dagbladet og forfatter, går med de samme tankene om sitt ulykkelige ekteskap med internett?

Som bedriftsleder, rådgiver og kursleder innen “faget” Personlig Effektivitet med over 30 års erfaring, har jeg sett hvordan dette “fenomenet” internett (inkluderende alle sosiale samfunn og andre tidsfordrivende fasiliteter man bare må være med på) stjeler vår oppmerksomhet fra det vi hadde tenkt å være oppmerksom mot.

Agnes formulerer seg i denne artikkelen på en fascinerende og engasjerende måte som leseren bare må ta stilling til. Det skal bli spennende å se (og å høre) om andre ekteskap som lider samme skjebne.

Artikkelen finner du: Her:

Johan Chr. Holst, Redaktør

Solution: Clean space = An organized mind

You can start  your own personal revolution with a simple change such as arranging desk paper into project files, a working file (active projects you are currently working on) as well as a quick access file for files/documents you use often, directories, references etc. This can make a huge difference if you can learn to recognise the items  you need now vs those you use less often vs the dust-collectors for disposal/filing – it’s simple implementation from there.

It does also take some time and effort to make the change and for many, a step away from bad habits borne of an often misplaced sense of urgency (we’ll look more at this next month).

A real change necessitates the establishment of new, positive habits and behaviours along with a personal pledge to never just dump papers on your desk; to never just download a file to your desktop. You’ll minimise the need to tidy up because things will be in their place from the outset. Not to mention the time that you’ll save searching for things, that can be used on more important activities.

PEPworldwide’s Person Efficiency Programme recommends a “Do it Now (if it will take you less than 10 minutes) or Decide Now” approach to personal management which can affect not only the free space on your desk and PC, but your productivity and efficiency.

How does it work? If you’re not going to address the issue right this minute, then decide exactly what you are going to do with it.  Develop it (take it to the next level), diarise it in your Outlook, designate it to your task list, delegate it, do it routinely (for example, checklists or invoices you can regulate), deposit/file it, dump/delete it or get help if you need more information.  These guidelines can help cut down your desk paper and email inbox, if applied consistently – while helping you apply priorities to tasks, building personal organisation and thus, efficiency.

Apart from decreasing stress levels and encouraging a bit more organisation, what exactly are the efficiency and productivity gains from making things a bit more ‘zen’? Let’s say you have an Executive who grosses $60,000 per year. That translates into about 50 cents per minute. Think of the precious time spent going through work ‘stuff’ to get to the real work – a loss of, say, 30 minutes each day. In a year, the time wasted will cost your company about $3,000 in lost productivity. This adds up across multiple employees too. So, consider, how much time and money are you wasting looking for this or reprinting that (because your last copy is ‘somewhere’ on the desk).

To add to the bottom line, chances are it’s not just you shaking your head every time you see your cluttered and messy workspace. It seems your colleagues and even your boss will be judging you also. In fact, a 2012 US study of 1,000 workers by Adecco suggests employees will look on someone more negatively if their desk or cubicle is a mess. A third said they saw a chaotic workstation as a sign of laziness. Three-quarters of those surveyed said employees are most productive when their desk is neat.

Top tips for workplace zen:

  • Adopt a “Do it Now or Decide Now” approach to tasks – it will simplify your life
  • If it’s not in a project folder, active project folder or daily access folder; Store it elsewhere or dump it
  • Ensure your space is well lit – natural light is best, but work with what you’ve got
  • Ensure you have everything you need (but only what you need), in its place
  • Use the last 10 minutes of your day to ‘restore order’. Chaos is banned
  • Don’t succumb to the filing cabinet ‘dumping ground’ – keep legal and important documents only in named folders
  • Post its can be useful, yet, they are clutter and all too often get lost. Put these away and write down reminders in a notebook
  • Use your Outlook calendar to your advantage: Set time for work or tasks and ensure what’s physically on your desk represents exactly what you need to achieve in that time(no distractions)
  • Your PC is an extension of your workspace – keep it organised
  • Your inbox is also an extension of your workspace – keep it organised (an email filing system can work wonders)

Mark Rigby PEPworldwide – New Zealand

Johan Chr. Holst, PEPworldwide Norway, Redaktør.

Tilbake til hjemmesiden: pep.no

 

Cluttered space = Cluttered mind

Does your work desk resemble a miniature city of paper-skyscrapers? Are you the Mayor of this miniature urban jungle?

Are you concerned about the 3 new strains of Penicillin harboured by your small colony of coffee cups? Are you considering filing a missing persons report for the 3 staplers you’ve lost to ‘the desk’ over the past 6 months?

Yes, it sounds like Hell and yet this is the environment many people ‘work’ in, every day.

In order to drive greater workplace efficiency, productivity and even creativity, the work environment is crucial. Yet it’s something very few of us ever do anything about – save for a ‘token tidy’ before a holiday or when we start a new job.

This article isn’t just about empowering you to minimise clutter and perhaps allowing the cleaner to wipe down one of those hidden surfaces every now and then. This is about being able to find things when you want them, minimising ‘search time’ and distractions and boosting productivity, all while simultaneously cutting down on the mental ‘clutter’ that is all too often a reflection of our physical work spaces. It’s about fostering personal organisation and making your own space ‘work-enhancing’ not ‘work-limiting’.

PEPworldwide’s study of workplace stress among several thousand workers measured the correlation between the piles of papers on one’s desk and workplace stress; unsurprisingly, those who reported ‘always’ or ‘often’ having papers on their desk, unrelated to the project at hand, reported higher stress levels.

A similar relationship was found between stress levels and the volume of emails in one’s inbox. You know how your blood starts boiling somewhere near your heart as the number of unread emails reaches 3-figures again? That’s stress – and it’s not good for you.

With access to emails now potentially 24/7 via smart phones and tablet technology ‘conveniences’ at every turn, this accessibility will ultimately have ramifications on health and wellbeing if workers mismanage it – to the further detriment of workplace productivity and efficiency.

Next week we’ll show you how to create a clean space = an organized mind.

Mark Rigby, PEPworldwide – New Zealand

Johan Chr. Holst, PEPww Norway, Redaktør. Tilbake til hjemmesiden: pep.no

Our addiction to Urgency – Solution

Those who seldom or never put off what they could address now reported markedly lower stress levels in a PEPwordwide study of 4,200 workers. A similar relationship was found for those who seldom or never accumulated a backlog of work.

“Nice for some”, you may argue, “but I’ll bet they were working overtime to do it”.

Not necessarily.

It’s all about ‘prioritising by importance’.

To do this, simply assess a task’s importance to you, your team and your business.

An important and urgent task is delivering a time-bound report to a client. An urgent but relatively less important task is the weekly team meeting to discuss and share ideas.

Last month, we emphasised the usefulness of the PEPworldwide ‘Do it Now (if it will take you less that 10 minutes) or Decide Now’ philosophy to help personal management and efficiency. Use it to prioritise new tasks that appear on your list of demands.

If you’re not going to address the issue right this minute, then decide exactly what you are going to do with it.  Develop it (take it to the next level), diarise it in your Outlook, designate it to your task list, delegate it, do it routinely (for example, checklists or invoices you can regulate), deposit/file it, dump/delete it or get help if you need more information.  These guidelines can help you apply priorities to tasks and build personal organisation and thus, efficiency.

With your tasks prioritised, manage your exposure to external influences. Access to emails is now potentially 24/7 with smart phones and tablet technology ‘conveniences’.  According to PEPworldwide research of 5,000 workers, 50% of the population received more than 25 emails per day. This equates to at least 25 moments of reactivity and distraction and is not going to be conducive to efficient and productive work streams!

In 2008, scientists concluded that people consume three times more information on a daily basis as they did in 1960. New research shows that workers change computer windows or check e-mail or other programs nearly 37 times an hour.  That’s a lot of kerfuffle!

Do not be afraid to turn these gadgets off for a period of time while you’re working on something important. Old-school, but effective. PEPworldwide recommend not more than 2-3 inbox checks a day – any more than that and you are escalating your stress levels and feeding your urgency addiction.

Next month, we’ll dive deeper into the magic of email efficiencies – until then, deep breaths…

Top tips for ditching the urgency fix:

  • Adopt a “Do it Now or Decide Now” approach to tasks – it will simplify your life
  • Prioritise by importance: assess the impact to you, your team, your business
  • Use your Outlook calendar to your advantage: set time for important work or tasks and ensure what’s physically on your desk represents exactly what you need to achieve in that time
  • Do not allow for external factors to influence your task at hand; turn off your phone and shut down your Outlook – the world will continue to turn while you get something important done
  • Don’t go to the opening of an envelope – do you really need to go to that meeting? Decline if your presence won’t benefit you or the team (Remember: prioritise by importance!)
  • You are a finite resource – learn how to calm down when the going gets tough; be it through meditation or deep breathing, a walk around the block or a gym session (in other words, don’t rely on a vino at the end of the day to get your zen on).

 

Mark Rigby PEPworldwide – New Zealand

Johan Chr. Holst, PEPww Norway, Redaktør. Tilbake til hjemmesiden: pep.no

 

Our addiction to Urgency

What would you think if you saw a crab canoodling with a butterfly? A hare hauling a snail shell?

Too busy rushing through your working day to give it much thought? How ironic, given these unusual couplings are symbolic of an oft-quoted maxim: Make haste not speed.

The meaning of this little adage is that activities should be performed with a proper balance of urgency and diligence. If tasks are rushed too quickly or ‘reactively’ then mistakes are more likely to be made and positive long-term results are less likely achieved.

However, so often in the workplace, and even more generally in life, a misplaced and sometimes omnipresent sense of urgency can lead us all into a world of pain; never completing tasks or completing them poorly, feeling stressed, overwhelmed or to quote one Bilbo Baggins, like “butter scraped over too much bread”.

So, where does this familiar urgency and panic routine come from?

Stress is a natural human response when we lose control over our workloads and as demands made on us, as a resource, escalate.  Stress is simply a fine balance between efficiency and demand.  A small to moderate amount of stress is ok – it can even help fuel our focus and efficacy to complete tasks, but too much has a physiological impact on our bodies and our productivity, which then kills our efficiency.

Physiologically, stress fills us with a potent cocktail of cortisol, noradrenaline and adrenaline – designed to give us a rush of blood to the head to either face the imminent danger of that 24-hour turnaround report head-on, or run for the hills.

Chronic stress has been linked to health problems ranging from heart disease to asthma to ulcers, and “the cardiovascular health risk it poses is not dissimilar to the risk conferred by cigarette smoking” says Laura Kubzansky, Associate Professor of Social and Behavioral Sciences at Harvard School of Public Health (March 8 2013).  So you see why it’s important for us all to quit our urgency cycle in the workplace; Make haste not speed.

So how do we do that? Find out next week.

Mark Rigby, PEPworldwide – New Zealand

Johan Chr. Holst, PEPww Norway, Redaktør

Tilbake til hjemmesiden: pep.no

 

 

Multi-Tasking: Solution.

It’s good. It’s bad. Make it pay!

Last week, I wrote about how out-of-control Multi-Taskers damage businesses. Of course, to succeed in business, you have to walk and chew gum at the same time!

As a business coach, I work with real people, in real situations. I believe all the studies on Multi-Tasking, both for it and against it.

Multi-Tasking is like alcohol, drugs, food and gambling: you control it, or it controls you.

Unless you are pathologically focused, you will find yourself Multi-Tasking.

Learn to control Multi-Tasking. Focus its power into things that matter.  Demonstrate focus, and you demonstrate value.

Demonstrate to others that you pay attention. Do something. Say something.

- People notice rudeness.  They don’t notice politeness. Show them.  “Let me turn off my cell    phone. What you say is important to me.” Pay attention to the reaction.

-Does your boss ask you to be more focused? Ask for her expertise:   “I notice you’re able to     focus even in distracting situations. Will you teach me how?” Pay attention to the reaction.

 -Practice ignoring distractions.  Let the phone ring when you are talking to someone. Pay attention to their reaction when you demonstrate focus.

Buy time to focus. Start by removing some of the stimuli:

-Turn off all the noises that scream “You’ve got mail!” You’ll get to your e-mail.  Focus.

-Turn off your cell, or put it on “vibrate”. You have voicemail. Focus.

-Turn off “call waiting”. If it’s important, they’ll call back.  Focus.

-Clean up the clutter in your office and computer. Your vision will clear.

- Check with your doctor. If you have an attention deficit challenge, get support.

Invest your skills in the right place. State your priorities and live by them.

-Write down your 10 top priorities, in order of importance.

-Write down the percentage of your annual hours that you must invest to each one (hint: you   get 100%. “110%” is for sissies).

-Post that chart on your wall where everyone can see it.

-Live by it.

Live by your priorities. Put a price on your “Yes.”

-Invent some handy phrases that say “No” without using the word.

-Practice using them when you’re under false pressure to lose your focus.

-These work when you say them with a smile:

“Yes! I know someone who can do that for you right away!”

“Yes! I can do that in March, after the Social Media project is over!”

“Yes! E-mail me your project plan. I’ll see who can help.”

“Yes! What budget should I bill for the extra help we’ll need?”

Gain confidence in yourself: Some Multi-Taskers are so desperate to please!  They look needy. Treat your work and your time as important, and you’ll gain confidence.

If you have control issues, get help. If you grab all the work, then complain about how hard you work, you will lose.  Learn to delegate. And before you wail “I’ve got nobody to delegate to” think:

-If you’re too disorganized to delegate, get organized.

-If your project plan is “all in your head” you’re doomed to do it all. Write a plan and share it.

-You have machines, suppliers, colleagues, clients and a boss. Learn to delegate in all directions.

-If you’re a leader and cannot delegate, get out of the Big Chair and let someone else lead.

So, go ahead. Multi-Task. Use it as a skill to drive the business. Use it to get and share information, to drive action and decisions.  Why waste your Multi-Tasking skills on silly stuff, like doing e-mails while on a conference call? Why endanger lives by driving and texting?  Pay attention. Focus.

Let others use Multi-Tasking as their “default” position.  They get eaten alive.  Work smarter.  Use  Multi-Tasking only as an occasional, strategic choice.

Do you have ideas about using Multi-Tasking as a smart business strategy, rather than a waste of your energy? Let us hear from you!

Ann Searles: PEPWorldwide Canada/Caribbean

Johan Chr. Holst, PEPww Norway, Redaktør

Tilbake til hjemmesiden: pep.no